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英文道歉信(15篇)
在日常生活中,道歉信的使用頻率越來越高,通過道歉信可以更好地表示陪禮道歉,消除曲解。怎么寫道歉信才能避免踩雷呢?以下是小編為大家整理的英文道歉信,僅供參考,希望能夠幫助到大家。
英文道歉信1
游客朋友們:
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見,今年在政府論壇上有兩封公開批評我們的帖子,說實(shí)在的,剛剛看到的時(shí)候,心里確實(shí)是堵得慌的,不高興的,總覺得目前國內(nèi)旅游市場大環(huán)境就是這個(gè)樣子,大社不強(qiáng),小社散差,從業(yè)人員服務(wù)意識、技能普遍不強(qiáng)等等,剛開始,我們確實(shí)給自己找了一些自我安慰的借口。
現(xiàn)在再認(rèn)真思考這個(gè)問題,我們覺得,做為從業(yè)人員有責(zé)任、有義務(wù),也必須為游客提供更為輕松、快樂的旅游時(shí)光。坦誠的說,今年7、8兩個(gè)暑期月份下來,在我們質(zhì)檢回訪過程中,所發(fā)現(xiàn)存在質(zhì)量問題的',游客投訴到公司的也絕不僅此兩例。
我們總結(jié)分析下來,存在質(zhì)量問題的主要是散客出游群體,暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好,某些導(dǎo)游態(tài)度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團(tuán)旅行社,我們**就是這樣類型的旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社,如揚(yáng)州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報(bào)名后,無法獨(dú)立發(fā)團(tuán),只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團(tuán)。這種現(xiàn)狀就導(dǎo)至了組團(tuán)旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報(bào)名的差別是不大的,唯一的區(qū)別所在是旅行社經(jīng)營者的思路,以及遇質(zhì)量投訴后,規(guī)模大一些的旅行社對批發(fā)旅行社的牽制能力會更強(qiáng)一些,僅此兩點(diǎn)而已。
關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn),就是導(dǎo)游,景點(diǎn)美不美,全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會更為精彩外,對于游客心理的把握能力通常也會很強(qiáng),會有較強(qiáng)的協(xié)調(diào)溝通能力,而目前導(dǎo)游的生存狀態(tài)基本上都是以兼職為主,這種生存狀態(tài),也從很大程度上導(dǎo)致了其責(zé)任心的下降,因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游,而是因?yàn)槁糜螛I(yè)的季節(jié)性特別強(qiáng),旺季再多導(dǎo)游也不夠用,進(jìn)入12月份以后的3個(gè)月淡季對于小旅行社而言,可能1個(gè)導(dǎo)游都嫌多,這個(gè)微利行業(yè)人力成本應(yīng)該是最大的成本了,所以這種季節(jié)性的特點(diǎn)也導(dǎo)致旅行社不敢、不能用過多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名,在揚(yáng)州地區(qū)算得上是規(guī)模龐大的一支導(dǎo)游隊(duì)伍了,但也只能應(yīng)對平常季節(jié)的客流量,遇上旺季,也只能望洋興嘆,比如貼子中所提到的西安團(tuán)隊(duì),就是一個(gè)主要由兼職導(dǎo)游帶隊(duì)的團(tuán)隊(duì)。
從我們自身的角度來講,我們必須認(rèn)真反思這個(gè)行業(yè),認(rèn)真反思自已,如果不能真正將客戶贏這個(gè)第一戒寫到我們每個(gè)員工心里去,**旅行社終將被市場淘汰。從上周起,我們已經(jīng)開始在竭盡全力探討游客旅游體驗(yàn)的問題,我們希望盡快將我們的服務(wù)意識、服務(wù)技能,迅速從對人的服務(wù),提升至對客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業(yè)的現(xiàn)狀,終將實(shí)現(xiàn)給游客創(chuàng)造輕松快樂時(shí)光這個(gè)最終目標(biāo)。當(dāng)然,接下來可能還會有質(zhì)量問題出現(xiàn),還會有游客投訴,但我們會以最好的狀態(tài),迅速處理這類的質(zhì)量問題,給游客一個(gè)盡可能滿意的答復(fù)。
英文道歉信2
XXX:
Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.
I ll never be late for school again,please forgive me and believe me.
Thank you!
XX
date
譯文:
XXX:
對不起,我遲到了。我認(rèn)為這是一個(gè)壞習(xí)慣,壞習(xí)慣。我會早點(diǎn)去學(xué)校,然后去上課的時(shí)間。我不會再遲到了,請?jiān)徫遥嘈盼。謝謝你!
XX
年 月 日
英文道歉信3
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
親愛的'xxxxx,(對方姓名)
我寫這封信以表達(dá)我的道歉 xxxxxxxxxxxxxx(道歉原因)。
對此我深感抱歉。
我再次對給您造成的任何不便深感歉意,希望您能理解我的處境并接受我的道歉。
謹(jǐn)啟
xxxxxxxxx(自己姓名)
英文道歉信4
Dear Dr. M.C.(note: name of the editor),
I am terribly sorry to write this letter to you for my apology.
When I know about this affair, I was not too much startled and shocked, because after the student sent the same article to two of your magazines, I had found it from my E-mail massage. Immediately I gave the student very serious criticizes.
Anyhow, on the following day, the “AFM”(Note: name of the journal), one of the two magazines, gave the feedback response, saying that this article is rejected for some reasons. Therefore, I took it for granted that there is no more problem of “one paper for two magazines”, and neglected apology. Now I do realize this serious matter and feel absolutely sorry about that.
As for this irrecoverable thing, I am to blame. I was so careless with my student’s action. This is a warning to me to be more careful in the future. Although the student’s distributing one article to two magazines is without my permission but only her own action, I do not want to escape from my responsibility as a teacher. In this regard, I am deeply disappointed and saddened. However, I wish this matter will teach my student a lesson.
Lastly, I would like now to apologize to you for all the troubles and problems that have happened. I promise that this kind of thing will never happen again. I hope I can have your forgiveness, and please give me chances to contact with you in the future.
Thank you for listening to what I have said.
Sincerely yours,
A.B.C.(Miss)
英文道歉信5
DearXXXXX,
I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
英文道歉信6
親愛的瑪麗,
我很抱歉沒有盡快回復(fù)你7月6日的來信。當(dāng)你的信到達(dá)時(shí),我在北京。因?yàn)槲业拿貢荒。不要把它轉(zhuǎn)發(fā)給我,它一直放在我的桌子上,直到我回來。
謝謝你的.所有消息。很高興得知貴公司同意簽署合同,繼續(xù)與我們合作。在不久的將來,我們一定會取得更大的成功。
期待著趕上,并再次為延誤道歉。
真誠地
湯姆
英文道歉信7
Dear xxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
XXX
英文道歉信8
親愛的安妮,
謝謝你邀請我明晚去你家吃飯。不幸的`是,我很遺憾不能和你和你的家人在一起,因?yàn)槲覍⒃诤筇烀τ谝粓鲋匾目荚嚒N曳浅1稿e(cuò)過了這樣一個(gè)快樂聚會的機(jī)會,我希望你們都能玩得開心。之后你和我有可能私下會面嗎?如果是,請不要& # 39;不要猶豫給我寫信,告訴我你更喜歡的日期。我渴望和你愉快地聊天。
請?jiān)试S我再次說聲抱歉。
問候,
李明
英文道歉信9
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
xxxxxxxxx
英文道歉信10
親愛的查理,
請?jiān)徫冶局芰荒馨凑瘴业某兄Z去機(jī)場送你。
我們公司的一個(gè)主要商業(yè)伙伴這個(gè)周末將在廈門參加一個(gè)重要的會議,我的老板最終選擇我陪他去那里談判一項(xiàng)新的.交易。我剛剛被告知這個(gè)計(jì)劃,并對這個(gè)決定感到高興—這是一個(gè)展示和提高我能力的機(jī)會,所以我恐怕不能去機(jī)場。
出國留學(xué)是實(shí)現(xiàn)你夢想的重要一步。
我多么希望在你離開之前能有機(jī)會和你分享我的個(gè)人感受和建議!我在此送你一份禮物,祝你好運(yùn)。請見諒。
誠摯地,
李明
英文道歉信11
Dear xxxxx,
I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely,
xxxxxx
英文道歉信12
Mr.wang,
I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true
example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.
Yours sincerely,
Tom
英文道歉信13
親愛的XXX:
作為家用電器維修公司,我們很抱歉不能為您提供及時(shí)周到的'服務(wù)。我們非常希望你能理解我們,因?yàn)槲覀兊囊恍┚S修人員去培訓(xùn)了,他們中的一些人去了另一個(gè)地方尋求服務(wù)。現(xiàn)在,我們真的沒有維修人員被送到你家。為此,我們再次表示歉意。請放心,下周一我們會派維修人員去你家維修。
問候!
王浩經(jīng)理
英文道歉信14
Dear,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
Sincerely yours,
xin
英文道歉信15
Dearxxx,
I am writing this letter to express my apology that xxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
xxxxx
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